The Testing Process

Conduct a Post Project Review

When the project has been completed, and the test results have been given to all the stakeholders, then it's time to conduct a post mortem. This is a meeting with all stakeholders and the test team to review what happened on the project. The goal is to determine where problems occurred, document them, and decide what can be done to prevent that problem from occurring on the next project. Here is a list of suggested questions to ask:

1
 Was there sufficient information available to understand the problem?

Yes/No

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 If not, what can be done to improve the situation?

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2
 Was there a project plan?

Yes/No

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 If not, why not?

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3
 Was there sufficient staff available to attack the problem properly?

Yes/No

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 If not, what can be done to improve the situation?

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4
 Was there sufficient training of the people involved?

Yes/No

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 If not, what can be done to improve the situation?

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5
 Was there a clear definition of responsibilities and escalation procedures?

Yes/No

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 If not, what can be done to improve the situation?

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6
 Were there sufficient hardware/software resources available?

Yes/No

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 If not, what can be done to improve the situation?

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7
 Was there sufficient technical support?

Yes/No

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 If not, what can be done to improve the situation?

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8
 If problems were found, were they resolved in a reasonable time?

Yes/No

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 If not, what can be done to improve the situation?

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9
 If there was more than one supplier, was the relationship between the various suppliers handled adequately?

Yes/No

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 If not, what can be done to improve the situation?

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10
 Did the supplier(s) respond in a reasonable timeframe to any problems found?

Yes/No

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 If not, what can be done to improve the situation?

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11
 Were there appropriate User & Vendor contacts available when required?

Yes/No

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 If not, please detail.

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12
 Were there adequate operational facilities available (e.g.: meeting rooms, white boards, copiers, etc).

Yes/No

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 If not, please detail.

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13
 Has all the formal Project Documentation been signed off, allocated, & archived, as appropriate?

Yes/No

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 If not, please detail.

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14
 Were any critical issues encountered?

Yes/No

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 If so,  please detail.

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 Additional Comments:     
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Last modified: 20 Nov 2007